Frequently Asked Questions (FAQ’s)
Are all of your products manufactured in America?
Yes, Bishop Collective only offers products that are manufactured in the United States. However, it is important to note that the materials used in the manufacturing of our products are not necessarily sourced and/or made in the US. The materials used in the production of our goods come from various regions of the globe; those areas that best facilitate their production.
What are the benefits to purchasing American manufactured products?
It is our goal to invest in the future of American manufacturing (also called onshoring), in an effort to drive the overall cost of American manufactured goods down. In turn, this will support job creation in the US while providing safer work environments for the skilled workers producing the goods. It also allows us to offer impeccably tailored goods because we can visit our factories and designers more regularly. This is part of our bigger initiative to facilitate community through fashion.
How do I receive Bishop Collective special offers and promotions?
To receive any special offers or promotions, simply create an account at BishopCollective.com. You may also consider following us on our various social media channels (Facebook, Instagram, Twitter and Pinterest) where we often post special offers and promotions to our community followers. Additionally, to receive notice of our sales and promotions, sign-up for our newsletter. We only send 1-2 emails a month.
Where can I find your size charts?
Does Bishop Collective ship internationally?
Yes please see our shipping information page for more details. Shipping Information.
Does Bishop Collective deliver on Saturdays?
We do not currently offer Saturday delivery. However, you can expedite your shipment by selecting 3-4 Day or 1-2 Day during checkout. Please be aware that your expedited shipping may be delayed due to incremental weather, holidays or time zone differences.
Which credit cards does Bishop Collective accept?
We accept any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. We also accept payment through PayPal (recommended for international orders).
Does Bishop Collective charge sales tax?
In accordance with New York state regulations, a sales tax of 8.875% is automatically applied to all merchandise being shipped to a New York state address, excluding apparel priced less than $110.
Do I need an account to make a purchase at BishopCollective.com?
You do not need an account to make a purchase at BishopCollective.com. However, creating an account will allow you to save shipping and billing information and access your order history. You can also sign-up for our newsletter to receive information on new products and promotions.
What do I do if I forget my BishopCollective.com account password?
If you have forgotten your BishopCollective.com account password, please click “lost your password” on the Sign-In page.
How can I place a telephone order?
We apologize, but at this time we are unable to take telephone orders.
How do I check the status of my BishopCollective.com order?
To check the status of your order, log on to BishopCollective.com account and click “View Your Order History.” After you have placed an order, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email that will include the tracking information for your package. Please note that it may take up to 48 hours after the package leaves our warehouse for the tracking information to appear in the shipment tracking system.
How much does shipping cost?
We offer free shipping on all orders subtotaling $150 or more. Returned orders will be charged a $7.95 shipping and handling fee, which will be deducted from the refunded amount prior to crediting your account. BishopCollective.com offers additional shipping methods for an additional fee. For more information on express shipping please, see our Shipping Information page here.
What are your return & exchange policies?
For our return & exchange policies, please visit our Returns & Exchanges page here.
How do I cancel or change my Bishopcollective.com order?
If you would like to cancel or change your order, please email us at info@BishopCollective.com. We will make every effort to make any changes or cancellations to your order, however, we are unable to cancel or change an order once it has been processed and shipped. Please note that BishopCollecitve.com is not responsible for typographical errors made when placing an order.
How do I return a BishopCollective.com gift that I received?
Items purchased at BishopCollective.com and received as a gift, may be returned by mail when accompanied by a gift receipt within 30 days of purchase – a credit will be issued in the form of a BishopCollective.com credit via email. Please make sure to include your email address with your gift receipt. BishopCollective.com credits may only be redeemed at BishopCollective.com. We are sorry, but all special orders, pre-orders, and items on sale for 30% or more are final sale and therefore may not be returned or exchanged.
What if I have an issue with my BishopCollective.com product?
If you have a problem with your BishopCollective.com product, please contact us at info@BishopCollective.com