Order Status and Confirmation
When you place an order with BishopCollective.com, you will be provided an order number and receive a confirmation email that details your order summary. You may check the status of your order at any time by clicking here or by logging into your account at BishopCollective.com. To track an order, you may log onto your account at BishopCollective.com or check the status of your delivery with the UPS or USPS tracking number assigned to you when shipped.
We sometimes have merchandise for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and we’ll ship them to you as soon as supplies are replenished. The expected ship date for backordered merchandise is listed when you add an item to your bag and also during checkout. We do our best to keep these dates accurate, but please be aware that in rare circumstances we may experience delays, in which case we will email you the new expected delivery date.
If your order contains a mix of in-stock items and backordered items and you select express shipping, we will only be able to apply the expedited shipping to the in-stock items. Backordered items cannot be expedited and will ship via standard shipping when they arrive. You will not be charged any additional shipping fees when backordered items ship.
BishopCollective.com is required to collect sales tax for all purchases made and shipped within the State of New York. State laws vary and most ecommerce purchases made and shipped outside of the State of New York require the purchaser claim and pay sales tax within their applicable state. You may contact your state’s sales tax office for further information. Please note, BishopCollective.com may be required to collect tax on shipping charges where applicable.
For international shipping destinations, duties and taxes are determined by the local customs agency of the country where the items are being shipped to. Although it is not always applicable, duties and taxes are based on the value of the items purchased and imported into the destination country. Payment of any duties and taxes are the responsbility of the recipient and fees will be collected at the time of delivery. For further information, please contact your local customs office for additional information.